Our Policies

Heart of Life takes pride in upholding an excellent standard of codes and policies to ensure a safe & welcoming environment for all. We review and update our policies regularly to ensure the utmost confidence in our ethical practices.

As a ministry of the Missionaries of the Sacred Heart (MSC) we follow the policies and procedures set out by the Professional Standards & Safeguarding Office of the MSC Provincialate for the Australian Province, Treand House, Coogee, NSW. These policies and procedures can be found here:

Whistleblower Policy (Word doc)

MSC Complaints Policy (Word doc)

Their office can be contacted at any time on 02 9665 8999 or via email at professionalstandards@misacor.org.au

As a provider of academic program through Yarra Theological Union (YTU) we also follow the policies and procedures of YTU and the University of Divinity.  Further information about these polices and procedures can be found here.

The Code of Ethics for Spiritual Directors is available here.

The Code of Ethics for Professional Supervisors is available here